Shipping、Warranty&Return

1,Shipping

We offer free shipping to most countries in the world, and any customs duties will be borne by us.Your order should be on its way to you within 5-15 business days. Delivery times will vary, based on the service you selected and your chosen destination. In certain rare circumstances, orders may take up to 3 business days to process and ship. All shipping estimated are calculated in business days.For more details and inquiries please visit our Shipping Policy page.

 

2,Warranty

All our products come with a Lifetime Replacement from the date of delivery. This covers every situation of our product. We offer a Lifetime Replacement on most of the products on our website. we will cover the cost of the product itself, and you will only need to pay for shipping and handling to get a brand new LORZOR wallet.
If you would like to claim the warranty on your defective item please visit Return & Exchange Page,and select "Return" then "LIFETIME REPLACEMENT(WARRANTY)" from the options.

 

3,Return

If you're not satisfied with your purchase, you can return your item(s) for a full refund within 45 days of receiving your order. Further details to your case can be found below. Returns must be unused, in the state you received them, and in the original packaging. Please note that our leather is authentic and is prone to usage marks, therefore, please be wary when testing our products if you intend to return it. Stretched or scratched leather is not considered suitable for return. For more details and inquiries please visit our Return & Exchange Page.