What payment methods does LORZOR accept?
Available payment methods are shown at checkout and can vary by country, device, currency, and payment provider availability.
ORDERS AND PAYMENT
Where can I find my order confirmation? What payment methods do you accept? Can I change or cancel my order?
Can I change or cancel my order?
If you need to change or cancel an order, contact support@lorzor.com as soon as possible.
Can I change my shipping address after placing an order?
If you notice an address mistake after placing your order, contact support@lorzor.com immediately.
I received the wrong item. What should I do?
If you received the wrong item, contact support@lorzor.com within 7 days of delivery.
An item is missing from my order. What should I do?
If an item is missing from your order, contact support@lorzor.com within 7 days of delivery.
I received a damaged or faulty item. What should I do?
If your item arrives damaged, faulty, or with a clear product issue, contact support@lorzor.com within 7 days of delivery.
Where can I find my order confirmation or tracking email?
After you place an order, LORZOR sends an order confirmation email to the email address used at checkout.
What if my package is delayed, lost, or marked delivered?
If your order is delayed, lost, or marked delivered but not received, please contact us with your order number and tracking details. For delivered-but-missing packages, reach out within 7 days so we can help investigate.
